Contact Us

We’d love to hear from you. Whether you have questions, feedback, partnership proposals, or need support, the team at Elaps is always here to help. We strive to respond to all inquiries in a timely and professional manner.

Customer Support

If you are a customer or user experiencing issues with our services or products, please don’t hesitate to reach out.

  • Support Email: contact@elaps.in
  • Phone Number: +91 79482 19501
  • Support Hours: Monday – Saturday, 9:00 AM – 7:00 PM IST

We aim to respond to all customer support emails within 24 hours during regular business days.

Business Inquiries

Interested in working with Elaps? Whether you’re a startup, enterprise, or service provider, we are open to innovative collaborations.

For all B2B and corporate inquiries:

  • Email: contact@elaps.in
  • Subject Line: “Business Inquiry – [Your Company Name]”

We typically respond to partnership and vendor emails within 2-3 business days.

Media & Press

For media inquiries, PR collaborations, interviews, and speaker requests, please get in touch with our communications team.

  • Press Contact: contact@elaps.in
  • Phone: +91 79482 19501
  • Subject Line: “Media Request – [Your Name or Organization]”

We welcome media coverage and aim to provide timely and helpful responses.

Visit Us

Our main office is located in one of the fastest-growing tech hubs in India. We welcome scheduled visits from partners, clients, and media.

Elaps Headquarters
5th Floor, Trinity Avenue
Sector 18, Gurugram, Haryana – 122015
Phone: +91 79482 19501

Note: Visits are available by appointment only. Please email us at least 3 business days in advance to schedule a meeting

Feedback and Suggestions

We are always looking to improve our services and user experience. If you have any feedback or suggestions, feel free to share them with us.

  • Feedback Form: Available soon on our website
  • Email: contact@elaps.in with subject “Feedback”

We value your input and use it to make continuous improvements.

FAQ and Help Center

Before contacting us, consider visiting our FAQ section (coming soon) where we cover many common questions. These include:

  • Account and login support
  • Subscription management
  • Technical issues
  • Privacy and security questions
  • Payment and billing information

Our Help Center is designed to empower users with self-service support, available 24/7.

Emergency Contact

If you have an urgent technical issue that is impacting your access or security:

  • Emergency Hotline (During Off-Hours Only): +91 79482 19501
  • Please mention “URGENT – SYSTEM DOWN” in your call or subject line